Mobile Computers

MC50 Enterprise Digital Assistant from Symbol

Delivering real-time enterprise information to on-the-go professionals

Your managers, executives, doctors and salespeople can’t be tied to a desk. To be effective, they have to be on the shop floor, with an important customer, at a patient’s bedside or in the retail aisle. With the MC50 enterprise digital assistant, they have immediate access to the most current enterprise information, using both voice and data communications on a single device. Your employees gain the freedom of movement to serve customers and engage in data entry according to the immediate needs of your enterprise, increasing your response to changing conditions and helping all employees be more successful in their jobs.

Business challenge Solution
To make the right decisions about customer interactions, inventories and workflows, your managers must be able to send and receive timely information at the point of activity. Your managers gain uninterrupted access to enterprise applications with the wireless networking capabilities of the MC50, making them more productive and supporting fast and accurate decisions.
Your managers occasionally need to assume a task-worker role to eliminate bottlenecks in your operations. Using the built-in scanning and imaging features of the MC50­, your managers are equipped to serve customers, check on inventories, perform line-busting activities and other process-oriented tasks without switching devices.
An enterprise digital assistant has to stand up to the same tough environments as industrial devices. Unlike consumer-grade devices, the MC50 has a durable design to increase device uptime, as well as business-focused input options in support of efficient, accurate data entry.
Your managers need to be accessible by phone, wherever they are working. Integrated voice over IP (VoIP) capabilities allow your managers to use the MC50 as a total communications platform, increasing individual productivity and eliminating the costs of buying, deploying and maintaining mobile phones.
IT departments are already stretched thin; mobile devices add another level of maintenance and management for them to support. With the Symbol Mobility Services Platform built into the MC50, the management of mobile devices and applications is automated, reducing support costs and allowing IT departments to focus on core tasks.

Redefine mobility for enterprise-class applications

The MC50 from Motorola is first in a class of mobile computers that combines an enhanced PDA-style form factor with optimal performance to operate enterpriselevel applications. This small, lightweight mobile computer features advanced data capture options, flexible voice and data communication and easy wireless local area network (WLAN) synchronization.

Increase productivity and gain access to real-time information

With data capture, voice telephony, smart battery, device level management, wireless and security options, on-the-go professionals are empowered to make rapid, informed decisions. This convenient mobile computer delivers enterprise-class functionality, including support for e-mail, phone, scheduling/ calendar, signature capture, CRM, sales force automation and other enterprise applications. With the MC50 in hand, retail store managers, merchandisers and salespeople have the necessary tool to create and maintain a competitive advantage.

Deploy and manage mobility systems more effectively

The MC50 enables superior manageability and rapid integration into new or existing IT infrastructures. Its Microsoft® Windows Mobile™ software platform offers compatibility with Microsoft, Oracle®, Siebel®, SAP® and IBM® customer relationship management (CRM) software for easy, fast rollouts into any environment. Adding mobility management software allows you to quickly deploy and manage thousands of MC50 devices with instant visibility and control over all the mobile computers, wireless networks and applications from an intuitive, Web-based interface.

Enhanced durability for frequent, extended use

The MC50 is designed to be more durable than a consumer-grade PDA. Extra reliability is built into every aspect of the MC50 — from battery contacts to keypads to acoustics — to ensure it exceeds the performance demands of daily, high-volume usage. Managers, supervisors and sales professionals can feel more confident using the MC50 from anywhere at anytime, whether it is on the road, on the sales floor or at a customer site.

Motorola Enterprise Mobility Services

Enterprise Mobility Services ensure that your mobility solution works seamlessly and at maximum efficiency — from defining your business requirements through ongoing service and support.

For more information, contact us at +1.800.722.6234 or +1.631.738.2400.

Features Benefits
Enterprise-level foundation Combines mobile computing, data capture and wireless networking for a totally integrated solution
Durable design Enhances product lifecycle with less downtime than consumer-grade devices
Deployment-ready systems Designed to run - out of box - fast and easy
High-speed CPU performance Operates enterprise-level applications
Diverse data capture options Captures information accurately and quickly every time
Wireless networking based on the standard IEEE 802.11b (WLAN) Enables real-time communications and decision-making with secure mobile transactions
Ready voice over IP (VoIP) Designed to perform seamless voice communications via push-to-talk, peer-to-peer, PBX connectivity, 1-to-1 or 1-to-many
Mobility Services Platform (MSP) Reduces TCO with accelerated rollout and ongoing visibility into mobile devices, networks and applications
Smart battery Ensures maximum uptime
User-accessible SDIO slot with cover Provides technology flexibility while improving acoustics
User-friendly keypad options Offers flexible functionality and keypad design for efficient, productive data entry

MC50 Specifications

Physical Characteristics
NAV 1D: 4.77 in. H x 2.95 in. W x .94 in. L
(12.1 cm H x 7.5 cm W x 2.4 cm L)
2D Imager: 4.77 in. H x 2.95 in. W x 1.13 in. L
(12.1 cm H x 7.5 cm W x 2.9 cm L)
CCD Camera: 4.77 in. H x 2.95 in. W x 1.11 in. L
(12.1 cm H x 7.5 cm W x 2.8 cm L)
Qwerty: 1D: 5.35 in. H x 2.95 in. W x .94 in. L
(13.6 cm H x 7.5 cm W x 2.4 cm L)
2D Imager: 5.35 in. H x 2.95 in. W x 1.13 in. L
(13.6 cm H x 7.5 cm W x 2.9 cm L)
CCD Camera: 5.35 in. H x 2.95 in. W x 1.11 in. L
(13.6 cm H x 7.5 cm W x 2.8 cm L)
Weight (including standard battery) NAV 1D: 6.42 oz/ 182 g
QWERTY 1D: 6.77 oz/ 192 g
Display: Transflective color TFT-LCD, 65K colors, 240 (W) x 320 (L) (QVGA size)
Touch Panel: Glass analog resistive touch
Backlight: LED backlight
Main Battery: Rechargeable Lithium Ion 3.7V, 1560 mAh
Extended Capacity Battery: Optional 3.7V, 3600 mAh
Backup Battery: Ni-MH battery (rechargeable) 15mAh 1.2V, 1 cell
Expansion slot: User accessible SDIO slot (with secure cover)
Notification: Vibrator and LED
Keypad Options: NAV: 4 application keys and 5-way navigation key
QWERTY: 37-key
Audio: Speaker, receiver, microphone, headset jack
Software support for full duplex record and playback (stereo)
Performance Characteristics
CPU: Intel® XScale™ 520 Mhz processor
Operating System: Microsoft® Windows Mobile™ 2003 Second Edition
Memory: 64MB RAM/ 64MB ROM
Interface/ Communications: RS-232, USB 1.1
User Environment
Operating Temperature: 0° to 50° C (32° to 155° F) operating temperature
Storage Temperature: -25° to 60° C (-13° to 140° F) storage temperature
Humidity: 95% non-condensing
Drop Specification: 3' drop to tile over concrete, 1 drop per side at 21° C ( 70° F)
Electrostatic Discharge (ESD): +/-8kV air discharge, +/-8kV direct discharge
Wireless Data and Voice Communications
Wireless Local Area (WLAN): IEEE® 802.11b
Data Rate: 1/2/5.5/11 Mbps
Frequency Range: Country dependent; typically 2.4 to 2.5 GHz
Output Power: 14.5dBm (typical)
Security: WEP, TKIP, LEAP, PEAP, EAP-TLS, WPA (pre-shared key)
Spreading Technique: Direct sequence
Antenna: Internal
Voice Communication: Integrated Voice-over-IP ready (P2P, PBX, PTT)
Wi-Fiâ„¢-certified, IEEE 802.11b direct sequence wireless LAN
Data Capture Specifications
Options: 2D imager, linear CMOS imager or CCD camera
2D Imager Engine (SE 4400) Specifications:
Field of View: Horizontal: 32.2°, Vertical: 24.5°
Optical Resolution (gray scale): 640 (H) x 480 (V) pixels
Roll: 360°
Pitch Angle: +/- 60° from normal
Skew Tolerance: +/- 50° from normal
Focal Distance from Front of Engine: Near: 5 inches, Far: 9 inches
Aiming Element (VLD): 650 nm +/- 5 nm
Illumination Element (LED): 635 nm +/- 20 nm
Minimum Print Contrast: Minimum 25% absolute dark/light reflectance measured at 650 nm
Symbologies: 1D Symbology: UPC/EAN, Code 128, UCC.EAN128, RSS, Code 39, Code 93, I 2 of 5, Discrete 2 of 5, Codabar, MSI
2D Symbology: MaxiCode, PDF417, DataMatrix, QRCode
Postal Codes: U.S. Postnet, U.S Planet, UK Postal, Australian Postal, Japan Postal
Image File Formats: BMP, TIFF, JPEG
Linear CMOS Imager (CSE600):
View Angle: 40°+/- 2°
Pitch Angle: +/- 50° from normal
Roll: +/- 20° from vertical
Skew Tolerance: +/- 30° from normal
Minimum Print Contrast: 35% MRD measured at 675 nm
Supported Symbologies: UPC /EAN, Code 39, I 2 of 5, Discrete 2 of 5, Code 128, UCC.EAN128, Code 93, Codabar
CCD Camera:
Image Sensor: 1/4 in. type 1.1 mega-pixel CCD
Maximum Frame Rate: 7.5 fps
Minimum Subject Illumination: 2 lux (at 5 fps)
Number of Output Pixels: 1144 (H) x 880 (V)
Image Output Interface: UYVY 8-bit
Lens F-Number: f2.8
Scan Triggers: Left and right trigger buttons
Peripherals and Accessories:
Cradles: Single-slot USB with spare battery (1X and 2X) charging, four-slot Ethernet or USB
Communication and Charging Cables: USB v1.1, vehicle charging cable, power/charging cable
Battery Chargers: 4-slot battery charger (1X and 2X), universal battery charger (requires adapters for 1X and 2X capacity batteries)
Vertical-specific attachments: Snap-on magnetic stripe reader, universal cable cup adapter attachable cables
Electrical Safety: UL60950 (UL marking), CSA C22.2 No. 60950 (c-UL marking ), EN60950/IEC 950
EMI/RFI: EU/International
EN 301 489-1, -17
EN61000-4-2: 1995, ESD ±8kV air/ ±4kV contact
EN61000-4-3: 1997, Radiated Immunity 3V/m
EN61000-4-4: 1995, EFT ± 0.5kV
EN61000-4-5: 1995, Surge ± 0.5kV
EN61000-4-6: 1
Laser Safety: IEC Class2/FDA Class II in accordance with IEC60825-1/EN60825-1
The MC50 is warranted against defects in workmanship and materials for a period of 12 months from date of shipment, provided that the product remains unmodified and is operated under normal and proper conditions.

Part number SS-MC50. Printed in USA 03/07. MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. Symbol is a registered trademark of Symbol Technologies, Inc. All other product or service names are the property of their respective owners. ©Motorola, Inc. 2007. All rights reserved. For system, product or services availability and specific information within your country, please contact your local Motorola office or Business Partner. Specifications are subject to change without notice.



Belt Holster

Belt Holster / Case
Part Number: 21-67294-01R

Rigid Holster

Rigid Case, Belt mount w/swivel.
Part Number: 21-67292-01R



DEX Cable

DEX cable enables the transmission of data between the terminal and a customer's inventory system at the time of delivery. Requires product specific Cable Cup / Adapter (P/N ADP5000-00R).
Part Number: CBL-8800-100-DEXR

USB Cable

USB Cable Cord to Cable Adaptor Module.
Part Number: 25-69474-01R



1-Slot USB Cradle

1-Slot Desktop Cradle with USB Cable attached. Requires Power Supply (P/N 50-14000-147R) and Line Cord (P/N 50-16000-182R).
Part Number: CRD5000-1000UR

1-Slot USB Cradle

Single Slot USB Desktop Cradle Kit: Includes Single Slot USB Cradle (CRD5000-1000UR), and Power Supply (50-14000-147R)
Part Number: CRD5000-101UR

1-Slot USB Cradle Kit

Single Slot USB Desktop Cradle Kit: Includes Single Slot USB Cradle (CRD5000-1000UR), Power Supply (50-14000-147R), and US 2 Wire AC Line Cord (50-16000-182R)
Part Number: CRD5000-100UR

4-slot Ethernet Cradle

4-Slot Ethernet Cradle kit: Includes 4-slot ethernet cradle (CRD5000-4000ER), Power Supply (50-14001-004R) and DC line cord (50-16002-042R). Must order US AC line cord (23844-00-00R) separatley.
Part Number: CRD5000-401ER

4-Slot Ethernet Cradle

4-Slot Ethernet Cradle Kit:Includes 4-slot ethernet cradle (CRD5000-4000ER), Power Supply (50-14001-004R), DC line cord (50-16002-042R) and US AC line cord (23844-00-00R).
Part Number: CRD5000-400ER

4-Slot Ethernet Cradle

4-Slot Ethernet Cradle: Must Order Power Supply (50-14001-004R), DC Line Cord (50-16002-042R), and US AC Line Cord (23844-00-00R) seperately.
Part Number: CRD5000-4000ER

4-Slot USB Cradle

4-Slot USB Cradle. Must order Power Supply(P/N 50-14001-004R), DC Cable (P/N 50-16002-029R), and AC Line Cord (P/N 23844-00-00R) separately.
Part Number: CRD5000-4000UR

4-Slot USB Cradle

4-Slot USB Cradle Kit: Includes 4-Slot USB Cradle (CRD5000-4000UR), Power Supply (50-14001-004R), DC Line Cord (50-16002-042R), and US AC Line Cord (23844-00-00R)
Part Number: CRD5000-400UR

4-Slot USB Cradle

4-Slot USB Cradle Kit: Includes 4-Slot USB Cradle (CRD5000-4000UR), Power Supply (50-14001-004R), and DC Line Cord (50-16002-042R)
Part Number: CRD5000-401UR

USB Host Modem Dongle (Portable)

USB Host Modem Dongle (not self powered — portable). Product available direct from Mobility Electronics.
Part Number: PS6U1M




GMS/GPRS Metal Headset; Earbud, Mono/Mic, 2.5MM Plug
Part Number: 21-69024-01R




CAP; BT Cover small
Part Number: 11-69248-01R


CAP; BT Cover large
Part Number: 11-69249-01R



4-Slot Battery Charger

4-Slot Battery Charger "Toaster". Charges spare standard and high capacity batteries. Must order Power Supply (P/N 50-14000-148R) and US AC Line Cord (P/N 23844-00R) Separately.
Part Number: SACX000-4000CR

4-Slot Battery Charger

4 slot charger kit, includes charger (P/N SACX000-4000CR), power supply(P/N 50-14000-148R) and US line cord (P/N 23844-00-00R)
Part Number: SACX000-400CR

4-Slot Battery Charger

4 slot charger kit, includes charger (P/N SACX000-4000CR), power supply (P/N 50-14000-148R). Must order AC line cord (P/N 23844-00-00R) seperately
Part Number: SACX000-401CR

AC Line Cord

US; AC Line Cord, 7.5FT, 3 wire
Part Number: 23844-00-00R

AC Line Cord

US 2-wire AC Line Cord for Power Supply (P/N 50-14000-147R)
Part Number: 50-16000-182R

Auto Charge Cable (cigarette lighter)

Auto Charge Cable - 12 Volts (plugs into cigarette lighter)
Part Number: VCA5000-12R

DC Line Cord

DC Line Cord for 4-slot cradle
Part Number: 50-16002-042R

Power Supply

Power Supply for cable charging (includes DC cable)
Part Number: 50-14000-147R

Power Supply

Power supply for 1-Slot cradle (includes DC Cable).
Part Number: 50-14000-148R

Power Supply for 4-Slot Battery Charger

Provides power for the 4-slot cradle and 4-slot battery charger.
Part Number: 50-14001-004R

Spare Battery

Spare Battery 1560mAh Li-ion
Part Number: BTRY-MC50EAB00

Spare Battery

Spare Battery 3600mAh Li-ion
Part Number: BTRY-MC50EAB02

Universal Battery Charger Adapter

Universal Battery Charger Adapter
Part Number: 21-32665-44R

Printing Solutions


Printing Solutions

Screen Protector


Screen Protector

Screen Protectors (3 Pack). Soft plastic screen guards.
Part Number: KT-67525-01R



Cable Cup Adapter

Cable Cup Adapter
Part Number: ADP5000-00R


General Packet Radio Services (GPRS) is a packet-based wide area wireless communication technology that promises flexible data rates and continuous conntection to the Internet for mobile phone and computer users. Product available direct from Technology Solutions Ltd.
Part Number: GPRS1040

Magnetic Stripe Reader (MSR)

This easily attachable magnetic stripe reader reads up to three tracks of information and can be programmed to divide, rearrange, edit and validate fields of entered data. It also provides charging and communication.
Part Number: MSR5000-00R



Plastic Stylus (3 Pack)

Plastic Stylus, 3 Pack
Part Number: KT-90249-03R

MC50 Enterprise Digital Assistant (EDA): Voice-centric features and capabilities

The MC50 delivers mobile voice and data inside the four walls in a single cost-effective, easy-to-carry device — ideal for retail store managers, merchandisers and sales personnel.

Voice services:

Voice over WLAN (VoWLAN )

Voice functionality:

Peer-to-peer (direct device to device calls)
1-to-1 (device to device paging)
1-to-many (walkie talkie style communications)
IP Telephony (extension of PBX desk phone functionality)

Voice modalities:


Voice-specific features:

Dedicated voice buttons for ease of use and a true phone-style voice experience:

  • Push-to-talk (PTT) button
  • SEND and END buttons
  • Volume Up/Down key

Voice mode-related features:

  • Tap-to-toggle icon enables instant re-routing of audio between handset and speakerphone modes
  • Front receiver and microphone support handset use
  • Back loudspeaker supports speakerphone mode
  • Call notification by ringer (audio), LED (visual) and vibration (touch) function enables users to select the mode most suitable as the working environment situation changes. For example, when salespeople on the retail floor are with a customer, vibrate mode eliminates any perceived interruption by the customer yet allows the worker to still receive incoming calls
  • Flexibility to choose the headset style that is most comfortable: 2.5mm standard headset jack provides support for headset mode and enables use of standard phone headsets

Voice quality-related features:

  • Mechanically and acoustically designed to deliver outstanding voice quality and functionality in all user modes.
  • Intel® XScale™ 520MHz processor provides the power to support simultaneous voice communications and data capture/applications. Users can place a call to obtain needed information while scanning bar codes or entering information into a business application.
  • SIP-based partner applications are supported, which work in conjunction with the wireless LAN to ensure quality of service (QoS) for voice calls.
  • Acoustic Echo Cancel (AEC) eliminates the annoying echo which often occurs on consumer PDAs in speakerphone and handset modes.
  • Smart power management through Motorola-only features ensure ample battery power for full shift talk time by reducing unnecessary broadcast traffic, allowing the device to remain in a low-power mode without missing voice calls or data messages.
  • Fast Wi-Fi roaming via unique and patented Motorola features ensures little or no interruption during VoWLAN calls over Motorola wireless LANs. For example, pre-emptive roaming and load balancing work to ensure users roam to the next access port before connection quality erodes.

A full selection of standard and vertical market voice and data accessories, including:

  • Belts, holsters and hand straps provide convenient "wearability"
  • Wide variety of cradles for charging devices and batteries
  • Magnetic stripe reader for a wide variety of on-the-spot transactions, from executing purchases to swiping a customer loyalty card to view information to best serve the customer

Data capture capabilities:

1D and 2D bar code scanning

Wireless networking:

Easy integration with any Wi-Fi 802.11b wireless LAN


Motorola's Mobility Services Platform (MSP) dramatically reduces the cost and complexity associated with the management and deployment of enterprise-wide mobility.

Recommended industries:

Manufacturing, healthcare and hospitality