Symbol Technologies Launches Speech-Recognition Mobile Computing Solution for Warehouse Environments
Flagship MC9000 Series Now Offers Hands-Free, Voice-Directed Functionality for Increased Productivity
2005-8-2 HOLTSVILLE, N.Y.
Symbol Technologies, Inc. (NYSE:SBL), The Enterprise Mobility Company™, today introduced new
speech-recognition enabled versions of its MC9000 series of mobile computers. Designed for warehouse and distribution customers that require hands-free operation for speech-recognition and
voice-prompted applications, the MC9060-K and MC9060-S models deliver increased productivity and real-time data capture capabilities for enterprise mobility systems.
The Symbol MC9060 with speech-recognition combines Symbol's rugged hardware with partner software and accessories to offer increased productivity in industrial applications including distribution
center order picking, receiving, replenishment, loading, maintenance, repair, package sorting and handling, returns processing and inspection. Symbol's new speech-recognition solution offers
customers a multi-function device to support multiple data capture functions including voice-recognition, barcode scanning, imaging and keyboard input, providing flexibility to use whichever data
capture technology is most efficient to perform the task at hand.
"Symbol's new voice-directed MC9060 mobile computing solution enables customers in warehouse environments to operate faster and more accurately by eliminating the need to manually enter data or
read instructions," said Chester "Chet" Pribonic, vice president and general manager of mobile computing, Symbol Technologies. "The new MC9060 further demonstrates Symbol's ability to meet the
growing needs of its customers with targeted industry solutions that increase worker productivity and improve operational efficiencies."
Warehouse workers benefit from increased mobility as they move from task to task listening to instructions through a headset and communicating verbally with an existing enterprise resource planning
system (ERP) or warehouse management system (WMS) over a wireless network. Connection via the ERP or WMS also provides real-time views into speech-directed application data and operator activities
for data reconciliation, updating and management. Using standard Symbol devices reduces the total-cost-of-ownership of voice-directed solutions by enabling multiple workers to share a single
device.
"Through the use of wireless, hands-free technologies with a special emphasis on real-time voice-directed systems, we enable mobile industrial workers to do their jobs more efficiently and
effectively," said Rick Brown, CEO, Lucas Systems, Inc. "By combining Symbol's MC9060 rugged mobile computers with our speech-recognition logistics software, new and existing customers will gain
competitive advantage with a tailored solution to meet their operational needs."
Based on Symbol's flagship mobile computer platform, the MC9060 with voice-directed functionality offers flexibility and reliability to organizations with integrated bar code scanning and local
802.11b wireless connectivity along with a drop specification of six feet to concrete.
Symbol's Global Services Division offers a complete suite of services designed to meet the support requirements of mobile products in the enterprise. Services developed to meet the specific needs
of the MC9060 mobile computer include Service Center Support - Bronze and Service from the Start - Bronze, which delivers seamless coverage, defined telephone technical support and three-day
turnaround time for product repair to help customers derive value from their investment.
The MC9060 with speech-recognition technology is currently available to order around the world from Symbol partners including IBM Corporation, Lucas Systems, Inc., MCL Technologies, Systems
Application Engineering (SAE) and Voxware, Inc.
About Symbol Technologies
Symbol Technologies, Inc., The Enterprise Mobility Company™, is a recognized worldwide leader in enterprise mobility, delivering products and solutions that capture, move and manage information in
real time to and from the point of business activity. Symbol enterprise mobility solutions integrate advanced data capture products, radio frequency identification technology, mobile computing
platforms, wireless infrastructure, mobility software and world-class services programs. Symbol enterprise mobility products and solutions are proven to increase workforce productivity, reduce
operating costs, drive operational efficiencies and realize competitive advantages for the world's leading companies.
For Symbol Technologies:
For media information:
Traci Hoch
Symbol Technologies, Inc.
631.738.5426
hocht@symbol.com
Danielle Richichi
Edelman Public Relations
212.819.4804
danielle.richichi@edelman.com
For financial information:
Lori Chaitman
Symbol Technologies, Inc.
631.738.5050
chaitmal@symbol.com
For industry analyst information:
Shirley Schroedl
Symbol Technologies, Inc.
631.738.4823
shirley.schroedl@symbol.com
