Wireless Infrastructure

Enhancing Point-of-Sale Operations in Retail Environments with the LS9203 Omni-Directional Presentation Scanner

Key benefits

  • Increased profitability through improved inventory management, reduced shrinkage and fewer pricing errors
  • Improved customer service resulting in higher customer satisfaction and loyalty
  • Excellent return on technology investment with faster setup, ease of use, and minimal maintenance

Meeting the challenge of providing better service at lower cost

Faced with the pressures of rising costs, smaller profit margins and employee turnover, you need to continually improve business operations. Revenue lost through pricing errors and shrinkage is devastating to your bottom line. Time invested in training is wasted when your best employees move on. And with stiff competition and commodity price constraints, service is your greatest differentiator. That means fast checkout and stocking what your customers want. Your instincts are good, but it's still a guessing game to match your inventory with customers' preferences, because you have no way to precisely track what they're buying.

Retailers with stores of all sizes are overcoming these challenges by transforming their business processes, abandoning paper-based sales and inventory tracking for electronic data capture systems. While mobile technologies offer new ways to effectively manage inventory and streamline retail operations, complex and expensive systems may not fit the needs of your organization. Instead, you need a tool that's affordable, reliable, integrates into your point-of-sale (POS) environment easily and can be used without extensive training.

Automating sales and inventory management for tighter control

Symbol's easy-to-use LS9203 omni-directional scanner speeds checkout and improves sales and inventory management in retail operations where counter space is limited. It offers reliable performance in a small, yet durable, form factor at an attractive price.

Designed to work as both a presentation and handheld scanner, the LS9203 can be mounted on a checkout counter or removed from its base for handheld operation. This versatility enables your employees to scan bar codes hands-free, as well as bring the scanner to the merchandise to quickly scan several items at once and avoid lifting heavy products. With automated scanning, you eliminate pricing errors caused by manual input mistakes, reduce profit-eroding shrinkage and discourage "sweethearting" by requiring a manager's approval before offering special deals for friends and relatives.

Increasing sales with responsive, customer-focused operations

In busy stores, the LS9203 improves POS experience by speeding the checkout process while giving cashiers the ability to focus on interacting with the customer. Whether an item is crossing the sales counter, sitting on a shelf or is part of a group of items being prepared for display, your employees can quickly and accurately record what's sold and what's in stock. With increased visibility into what your customers are buying, you encourage repeat business by providing the products your customers want, when they want them. And, the LS9203's small footprint leaves you enough space to set up product displays at the checkout counter, so your customers are able to easily pick up last-minute items.

Product selection is not the only draw for customers. They also appreciate fast service and knowledgeable answers to their questions. By streamlining the checkout and inventory control process, the LS9203 allows you to spend more time helping customers find what they need, a distinct competitive advantage in markets with commoditized products.

Achieving high return on a modest technology investment

You realize productivity gains almost immediately with fast setup and intuitive operation. The LS9203 comes packaged with the hardware and product support documentation you need to deploy in a matter of minutes. Because it is so easy to use, your employees are able to work more efficiently, no matter how long they've been on the job. Little or no training is required to quickly become proficient in scanning items.

Over the long term, the scanner's durable construction lowers maintenance costs and minimizes downtime due to equipment failure. The sturdy housing and internal shock mounts fortify the LS9203 to withstand multiple 4-foot drops, ensuring scanning accuracy even with heavy everyday use. When you're ready to upgrade your POS system, multiple on-board interfaces provide you with flexible host connectivity, enabling you to migrate to a new system without replacing your LS9203 scanners.

Offering a full suite of services and support

Even the most rugged products need a support plan. In addition to the standard two-year warranty, Symbol offers a range of service programs for the LS9203.

The LS9203 is the first scanner to be launched with Symbol Advanced Exchange, providing next-business-day device replacement initiated with a simple phone call to our support center. With Advanced Exchange, Symbol maintains your pool of spares, relieving you of the management and tracking of replacement units. This offers a significant advantage over reliance on standard warranty for support.

Symbol Advanced Exchange is offered with Service from the Start, a pre-paid multi-year service contract purchased at the time of the device purchase or within 30 days thereafter. Service from the Start is sold with the hardware at a lower price than our Service Center offering while providing you with a multi-year contract for product repair and support.

For customers who wish to maintain their own device tracking, Symbol offers Service Center - Bronze. The service offers a three-day turnaround response (not including time in transit), provides access to our support center and includes complete product refurbishment of wear components, not just repairs. Service Center - Bronze is available as a one-year contract and available for purchase at any time or at service contract renewal.

Improving operations with a high-value, high-quality solution

The LS9203 is an affordable advanced data capture tool capable of improving daily operations in retail operations. Its ease of deployment, as well as its durability and adaptability, make it a low total cost of ownership solution. Simple to use, the LS9203 helps you work faster and with greater efficiency for improved response.

Please contact us at 866.416.8545 or 631.738.2400. Click here for more information about the LS9203.

Part No. ABLS9203RET Printed in USA 07/05 ©2005 Symbol Technologies, Inc. Symbol is an ISO 9001 and ISO 9002 UKAS, RVC and RAB Registered company, as scope definitions apply.